Speech therapist and audiologist in Durban

Heidi Allan’s Practice is an Audiology and Speech Therapy Practice with various branches located across KwaZulu-Natal. You will find us at the Umhlanga Hospital Medical Centre, at Kloof Family Healthcare Centre at 8 Village Road and also at Reconnect Hillcrest Inc. at 22-on-Main in Hillcrest.

At these practices, all communication areas including hearing, speech and language concerns are addressed through extensive assessments and, where required, specialist management and remediation. Whether you are looking to consult an audiologist in Durban, or a speech therapist in Durban and surrounds, you can expect personalised and reliable services at Reconnect Lifestyle Hearing & Speech Therapy Solutions: Heidi Allan’s Practice.

The members of each practice adopt a team approach and work in association with numerous other medical and educational experts such as GPs, Ear, Nose and Throat Specialists, Paediatricians, Physicians, Neurologists, Neurosurgeons, Psychologists, Psychiatrists, Occupational Therapist, Physiotherapists and Educators to provide each of our clients with a solution that is tailored to their exact communication needs.

The cost of the services provided at our various practices are supported by most medical aids.

Hearing Assessment
Hearing Aids
School Hearing Screening
CAPD Assessment
Speech Therapy

“Alone we can do so little; together we can do so much.”

– Helen Keller

Meet The Team

Our team consists of professionals with a wide range of interests and expertise in their field.

Heidi Allan
Principal Audiologist and Speech- Language Therapist (B.Sp & H Therapy.)

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Heidi has always loved communication and her early interest in this field started with speech and drama where she won the Vincent Primary School trophy for Public Speaking at the age of 7 years.  She has always had an interest in medicine and one way for her to combine her interests was to complete a degree in Speech Therapy and Audiology at the University of Kwa-Zulu Natal.

Heidi then spent the next 5 years working as both a speech-language therapist and audiologist before spending 5 years working as a speech-language therapist in the Netherlands, where she ran her own practice.

On her return to South Africa, Heidi spent a few years raising her two sons and acquiring further experience in the field of Audiology. It was during this time that her interest in Auditory Processing started. She developed a special interest in this area and has travelled extensively to international conferences to develop her knowledge and expertise in this area, especially on how it pertains to communication and hearing loss in all ages.

Together with her husband, Mike, a chartered accountant and businessman, they developed the Reconnect Lifestyle Brand in 2005 and today there are three hearing and speech-language therapy practices in the greater Durban area, which focus on all areas of hearing health, balance and communication.

Heidi’s audiology practice has developed and maintained school hearing screening programmes in more than 30 schools across Kwa-Zulu Natal and the speech-language therapy arm provides services in several of the prestigious private schools in the area. The practice is involved in training programmes for parents, teachers and allied health professionals.

Heidi strongly believes in a holistic approach, acknowledging that hearing and communication difficulties do not stand alone, but have significant impact on relationships, mood, health, academic and work advancement, as well as emotional and social well-being. She works within a team approach in the assessment and management of communication and balance disorders and works closely with various other disciplines. She believes in the critical role of family and significant others in the management of communication difficulties, and also the importance that the correct information plays in making informed decisions.

When she is not consulting in the practice, Heidi enjoys combining her love of travel with attendance at various professional conferences around the world. She is a keen reader and has developed a culture of reading for pleasure within the practice. Occasionally, her forays into the kitchen to bake are shared with the team.

Heidi has held positions in the South African Speech-Language-Hearing Association, both locally and nationally and is a member of the South African Audiology Association, American Academy of Audiology, American Speech-Language-Hearing Association and the International Guild of Auditory Processing Specialists.

Jessica-Lee Shaw
Audiologist (B.Comm. Path. – Aud.)

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Born and raised in Durban, Jessica has always been involved in improving the local KZN community and environment. She completed her Bachelor of Communication Pathology (Audiology) at the University of Kwa Zulu Natal after a successful school career where she was head-girl of Danville Park Girls’ High School in Durban North. Following her community service at a hospital in the heart of rural KZN, Jessica developed a passion for paediatric audiology and a family-centred approach to intervention.

Joining Reconnect Lifestyle in 2016, following her role as audiologist and field trainer for a hearing aid manufacturer, Jessica has further developed her skills in both aural rehabilitation for children and adults and has a special interest in vestibular/balance assessment. Jessica is recently married and practises from our uMhlanga and Hillcrest practices, as well as Busamed Hillcrest Private Hospital.

Stella Cotsiou
Speech-Language Therapist (B.Comm. Path. – Sp. Lang. Path.)

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Born and raised in a big Greek family in Durban, Stella completed her Bachelor of Communication Pathology (Speech-Language Pathology) at the University of KwaZulu-Natal after a productive school career where she was prefect at Maris Stella School. She was part of the Student Youth Hellenic Society in Durban since 2010 and became Vice President of the committee in 2014. Following her community service at a hospital in rural KZN, Stella developed a passion for paediatric Speech-Language therapy.

Joining Reconnect Lifestyle in 2015, Stella has further developed her skills in the areas of paediatric communication, school-based language learning difficulties as well as therapy for auditory processing disorders. She practises from the uMhlanga Practice and also conducts school-based therapy at DPHS, Durban Girls College, Clifton and Maris Stella. Stella is recently married and can often be found at one of her husband’s restaurants in the evenings.

Maureen O’Meara
Speech-Language Therapist (B.A. – SP. & H.Th.) cum laude

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Maureen met a student speech therapist and audiologist when she was in her Matric year and realised that the profession encompassed her three key areas of interest, which were medicine, psychology and education. She graduated (cum Laude) from the University of the Witwatersrand in 1972.

Having worked for seven years in hospitals, first in Johannesburg, then Cape Town and finally in Durban, as both an audiologist and a speech therapist, Maureen started a full-time private practice as a speech therapist which she ran from her home for thirty-six years. As one of only (for a number of years) a handful of private therapists, she worked with clients of all ages with very diverse communication challenges.

Maureen was a founding member of the Durban Private Practitioners group (started in the early 80s) which met monthly and during which members brain-stormed case studies, organised diverse speakers and generally supported each other. Maureen also served as acting Chairman of the Ethics and Standards committee of SASLHA and has been a member of the association from the outset.

Maureen realised some years back, and having had such wide and diverse experience, that her key areas of interest are Developmental Language Delay (and its impact on learning,) Stuttering and Voice.

Maureen says: “In July 2016 I moved into a retirement complex and joined Reconnect Hillcrest working with Heidi and her team. What a privilege. It has been a wonderful experience working with and mentoring the ‘younger’ speech therapists, continuing to work with clients in my areas of special interest and being part of such a dynamic, professional and innovative practice”.

Chané Naidoo
Speech – Language Therapist (B.Sc Sp. Lang. Path.)

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Chané was born and raised in Durban, Kwa-Zulu Natal. She pursued a degree in Speech-Language Pathology at the University of Cape Town, Western Cape. Thereafter, she completed her community service at St. Chads CHC, Ladysmith.

Upon completion of her fourth-year group thesis, supervised by Dr. Michelle Pascoe, her team was invited to present their findings on a study: Three-year-old children acquiring South African English in Cape Town at the International Symposium of Monolingual and Bilingual Speech 2015 in Chania, Crete. This study has since been published in Chapter 1 of Crosslinguistic Encounters in Language Acquisition, Typical and Atypical Development.

Chané has worked with a variety of populations, including adult acquired neurological disorders, with in depth exposure to dysphagia. She has also worked with the paediatric population and is highly interested in developmental language, learning and literacy disorders of school aged children. Chané has a strong desire to identify difficulties children face whilst acquiring language fundamentals at school and assist with coping strategies to further them academically.

Melissa Hazle
Speech-Language Therapist and Audiologist (BA – Sp. & H. Th.)

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Melissa Hazle is a speech-language therapist and audiologist with a passion for people. She graduated with distinction from the University of the Witwatersrand in 2012, after which she did her community service at South Africa’s leading government hospital, Chris Hani Baragwanath Academic Hospital. She spent 3 more years at ‘Bara’ working with a large team of 40 therapists, refining her skills while assisting the community. She worked with various populations, including children with cerebral palsy, autism spectrum disorders, speech-language delays, cleft lip/palate amongst others. She loved her work in the neonatal unit working with families of premature and at-risk infants.

In 2017 she made the move to Durban with her husband who was transferred from Gauteng, and has been working alongside Heidi and Maureen, gaining more skills and knowledge, particularly in her areas of interest which include phonological and language disorders, auditory processing, and hearing loss.

She is a registered member of the Health Profession’s Council of South Africa (HPCSA) and the South African Speech-Language and Hearing Association (SASLHA). Melissa regularly attends training sessions and courses, some of which include the World Congress of Audiology in Cape Town, Janice Glover’s ‘Everyone can Learn,’ as well as various hearing aid launches, online trainings and other ongoing education events.

To talk to a speech therapist or audiologist in Durban about your communication difficulties and requirements, please feel free to make an appointment at any one of our practices.

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To talk to a speech therapist or audiologist in Durban about your communication difficulties and requirements, please feel free to make an appointment at any one of our practices.

Contact us via


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